Privacy Policy

Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data means any data by which you can be identified personally. You can find detailed information concerning data protection in the privacy policy that follows this text.

Data collection on our website

Who is the controller responsible for data collection on this website?

Data processing on this website is done by the owner of the website. You can find their contact details in the legal notice on this website.

How we collect your data?

For one thing, your data are collected when you communicate them to us. This may be data you enter in a contact form.

Other data are collected automatically and after your consent by our IT systems when you visit our website. These are mostly technical data (e. g. web browser, operating system or time of access to a page). The collection of these data happens automatically as soon as you enter this website.

How we use your data?

Some of the data are collected to ensure the smooth running of the website. Other data can be used for analysing your user behaviour.

Your rights regarding your data

You have the right to obtain information about the source, recipient and purpose of your personal data stored by us at any time free of charge. You also have the right to obtain the rectification, blocking or erasure of these data. If you have provided us with your consent to the processing of your data, you may withdraw this consent at any time for the future. You also have the right to request under certain circumstances that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Regarding this and other questions concerning data protection, you can contact us at any time at the address given in the legal notice.

Analytics tools and third-party tools

When you visit this website, your surfing behaviour may be analysed statistically. This is done mostly by means of so-called analytics programmes.

You can find more detail on these analytics programmes in the following privacy policy.


Hosting

External hosting

This website is hosted by an external service provider (host). The personal data collected on this website are stored on the servers of the host. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated by a website.

The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (point (b) of Art. 6(1) GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (point (f) of Art. 6(1) GDPR).

Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to these data.

Conclusion of a contract for order processing

In order to guarantee processing in compliance with data protection, we have concluded a contract for order processing with our host.


General and mandatory information

Data protection

The owners of this website take the protection of your personal data very seriously. We will keep your personal data confidential and handle them in accordance with statutory provisions on data protection and this privacy policy.

When you use this website, various personal data are collected. Personal data means any data by which you can be identified personally. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

Please note that transferring data over the internet (e. g., when communicating by email) may be subject to security vulnerabilities. The complete protection of data against access by third parties is not possible.

Information regarding the data controller

The controller for data processing on this website is:

Wester Mineralien GmbH
Heerstraße 41
53347 Alfter-Witterschlick

Telephone: +49 (228) – 987200
Email: info(at)wester-mineralien(dot)de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e. g. names, email addresses and the like).

Withdrawal of your consent to data processing

Many instances of data processing are possible only with your express consent. You can withdraw any consent already given at any time. The withdrawal of consent shall not affect the lawfulness of data processing based on consent before its withdrawal.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF POINT (E) OR (F) OF ART 6(1) GDPR, YOU WILL HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR SPECIFIC SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU RAISE OBJECTIONS, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA FOR THESE REASONS UNLESS WE HAVE PROOF OF COMPELLING AND LEGITIMATE REASONS FOR PROCESSING WHICH PREVAIL OVER YOUR INTERESTS, RIGHTS AND FREEDOMS, OR WHERE THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSES OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF THIS MARKETING AT ANY TIME, INCLUDING PROFILING IN CONNECTION WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the case of violations of the GDPR, the persons concerned have a right to lodge a complaint to a supervisory authority, in particular in the member state of their habitual residence, place of work or place of the suspected violation. The right to lodge a complaint is without prejudice to any other administrative or legal remedies.

Right to data portability

You have the right to receive the data which we process automatically based on your consent or in the performance of a contract or have them transmitted to a third party in a commonly used, machine-readable format. Where you request the direct transmission of the data to another controller, this will be done only where technically feasible.

SSL and / or TLS encryption

For security reasons and to protect confidential contents such as orders or queries which you send to us as owners of the site, this site uses SSL and / or TLS encryption. You can tell an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock symbol in your browser bar.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Under applicable legal provisions, you have the right, at any time and free of charge, of access to your personal data stored by us and to information about their source and recipients and the purposes of the data processing and, where appropriate, a right to rectification or erasure of these data. Regarding this and other questions concerning personal data, you can contact us at any time at the address given in the legal notice.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. Regarding this, you can contact us at any time at the address given in the legal notice. The restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was / is carried out unlawfully, you may request that the data processing be restricted instead of deleted.
  • If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to request that we restrict the processing of your personal data instead of deleting it.
  • If you have lodged an objection under Art. 21(1) GDPR, a balance must be made between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data may be processed – apart from their storage – only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.


Data collection on our website

Cookies

Our website uses what are referred to as “cookies“. Cookies are small text files and do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third party company (e. g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not function without them (e. g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display marketing.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e. g. for the shopping basket function) or to optimise the website (e. g. cookies to measure the web audience) are stored on the basis of point (f) of Art. 6(1) GDPR unless another legal basis is given. The owner of the website has a legitimate interest in storing cookies for the optimal provision of its services free of technical errors. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (point (a) of Art. 6(1) GDPR); consent may be revoked at any time.

You can configure your browser such that you are informed when cookies are set and allow cookies only in individual cases, refuse cookies in certain cases or generally and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this privacy policy and, if necessary, request your consent.

Query by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your query including all personal data (name, query) resulting thereof will be stored and processed by us for the purpose of processing your request. We will not pass these data on to others without your consent.

These data are processed on the basis of point (b) of Art. 6(1) GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the queries addressed to us (point (f) of Art. 6(1) GDPR) or on your consent (point (a) of Art. 6(1) GDPR), provided that this consent has been requested.

The data sent to us via contact requests will remain with us until you request their erasure, withdraw your consent to their storage or the purpose for which the data were stored no longer applies (e. g. when your request has been dealt with). Any mandatory statutory provisions – in particular, statutory retention periods – remain unaffected.


Analytics tools and marketing

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the operator of the website to analyse the behaviour of the website visitors. The operator of the website receives various usage data, such as page views, length of stay, operating systems used and origin of the user. If necessary, Google may combine these data in a profile that is assigned to the respective user and / or their device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e. g. cookies or device fingerprinting). The information collected by Google concerning the use of this website is usually transmitted to a Google server in the US and is stored there.

The basis for the use of this analytics tool is point (f) of Art. 6(1) GDPR. The owner of the website has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing will be carried out exclusively on the basis of point (a) of Art. 6(1) GDPR; the consent can be revoked at any time.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or other states party to the Agreement on the European Economic Area before it is transmitted to the US. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activities and to provide other services relating to the use of the website and the internet to the website operator. The IP address transmitted by your browser in connection with Google Analytics will not be merged with any other Google data.

Browser plug-in

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information about how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have entered into a contract for order processing with Google and in using Google Analytics fully implement the strict guidelines of the German data protection authorities.

Retention period

User and event-level data stored at Google that is linked to cookies, login names (e. g. user ID) or marketing IDs (e. g. DoubleClick cookies, Android marketing ID) are anonymised and / or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de


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